Depending on the type of product ordered and the stock levels available at the time of purchase, delivery times may vary significantly. This time can range from 2 business days for items immediately in stock, up to 6 weeks for products requiring replenishment or specific manufacturing.

Sending samples is possible depending on the nature of the project, the client’s profile, and the potential for future collaboration. However, due to logistical and cost constraints, we are unfortunately unable to systematically send samples for every request or to all potential clients.

We accept several payment methods, including: bank transfer, check, and advance transfer.
Regarding payment terms, these may be adapted according to the established commercial agreement. Possible options include:

• Payment on invoice date

• Payment on the 25th day of the month

• End of month + number of days

• End of fortnight

• End of decade

• Number of days + end of month

Yes, we ship internationally. Shipping costs vary depending on the destination country, weight, and volume of the order. You are free to choose the carrier of your choice, allowing you to control shipping times and costs according to your preferences. Please send us the details of your order (quantity, delivery address, preferred carrier, etc.) so that we can organize the shipment under the best conditions.

Once your order has been shipped, we do not automatically provide a tracking link. However, if you have any questions or would like to track your package, we can provide you with the tracking number upon request.
However, we do our best to provide this information systematically for international shipments.
Please do not hesitate to contact us if you have any questions regarding the tracking of your order — our team remains at your disposal.